Company & Information
KIMMY'Z inc. / Operated and sold by: KIMMY'Z Co., Ltd.
Description based on the Specified Commercial Transactions Act
| Seller Name | KIMMY'Z Co., Ltd. |
| Representative | Okuyama Kohei |
| location | 2-16-11 Kamakurayama, Kamakura City, Kanagawa Prefecture |
| Main phone number | 0467-53-7294 |
| info@kimmyzinc.com | |
| Selling price | Listed on each product page |
| Charges other than the product price |
|
| Product shipping time | Usually within 3 days after receiving the order (excluding long holidays) |
| Payment Method | Credit card, cash on delivery |
Returns and Cancellations
If the product you receive is different from what you wanted or is defective, please contact us by phone within 5 days of receiving the product and then return the product to us.
*Please return it within 5 days after contacting us by phone.
In addition, we will refuse returns if any of the following conditions apply:
- If 5 days have passed since the product arrived
- If the tag attached to the product is detached or lost (some exceptions apply)
- If there are signs of previous use (scratches, dirt, etc.)
- If a part of the product or accessories are missing
- If the necessary documents are not enclosed
- If the outer box, cloth bag, protective bag, etc. are missing
- If the item you wish to return is not eligible for return
- Products purchased in store (please contact the store where you purchased the product to inquire about returns or exchanges)
- Sale items
- Outlet Products
Exchange Policy
If you would like to exchange the product, please contact us by phone within 5 days of receiving the product and then return the product to us.
*Please return it within 5 days after contacting us by phone.
After checking the condition of the returned product, we will process the exchange.
Please note that we will not be able to accept your request if you do not contact us in advance.
In addition, we will refuse to exchange the product if any of the following conditions apply:
- If 5 days have passed since the product arrived
- If the tag attached to the product is detached or lost (some exceptions apply)
- If there are signs of having already been used or tried on (scratches, stains, etc.)
- If a part of the product or accessories are missing
- If the outer box, cloth bag, protective bag, etc. are missing
- If the item you wish to return is not eligible for return
- Products purchased in store (please contact the store where you purchased the product to inquire about returns or exchanges)
- Sale items
- Outlet Products
*Stock is limited, so please be sure to consult in advance.